Member Login

Privacy Policy

Pine Hollow Club – Mobile App Privacy Policy

Last Updated: December 2025

Pine Hollow Club (“the Club,” “we,” “our,” or “us”) is committed to protecting the privacy of our members and users of the Pine Hollow Club mobile application (“the App”). This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you access or use the App.

1. Information We Collect

A. Information You Provide

When using the App, you may provide personal information including:

  • Name

  • Member number

  • Email address

  • Phone number

  • Profile photo

  • Reservation preferences

  • Event registrations

  • Billing or payment information (processed securely through third-party systems)

B. Information Collected Automatically

The App may automatically collect:

  • Device type

  • Operating system

  • IP address

  • Usage data (such as features accessed and session duration)

  • Push notification preferences

C. Location Data (If Applicable)

If enabled by the user, the App may access approximate location for course or facility-related features.

2. How We Use Your Information

We use the information collected to:

  • Provide members with access to Club services

  • Facilitate reservations, event registrations, and payments

  • Send notifications, updates, and confirmations

  • Improve App functionality and member experience

  • Ensure security and integrity of Club systems

  • Comply with Club policies and legal requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing of Information

Your information may be shared only with:

  • Authorized Club staff

  • Clubhouse Online / Jonas Club Software (as our technology provider)

  • Secure third-party payment processors

  • Service providers needed to operate the App

All third parties adhere to privacy and data-protection standards.

4. Data Security

We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

5. Your Choices

You may:

  • Update your profile information via the App

  • Manage notification settings on your device

  • Request removal or correction of personal data by contacting the Club

  • Opt out of non-essential communications

6. Children’s Privacy

The App is intended for adult members of Pine Hollow Club. We do not knowingly collect information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of the App indicates acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Pine Hollow Club
6601 Route 25A
East Norwich, NY 11732
Phone: (516) 922-0300
Email: [email protected]